Job Description
What you will do Build and maintain Indigo Car Hire’s 5* reputation through clear and helpful service Use all communication platforms (phone, email and live chat) to convert enquiries into reservations Explain prices, terms and conditions so customers know everything before they reserve Process new reservations, amendments, and cancellations Use our reservation systems and keep customer records accurate Build vehicle rental knowledge, Act on feedback from colleagues and customers to improve your service Candidates must be able to work as part of a team, with a smart and presentable appearance. What you will learn The intricacies of vehicle rental Understand customer perspectives Articulate options clearly Build customer confidence to finalise a reservation Personal skills that serve you at work and in life