Job Description
In Work Support Worker Pay: £15 p/h Hours: Casual contract with varied hours Contract Period: Various - Dependant on role Location: Various locations in London
About the Employer
The organisation was founded in 1979, and is one of London’s leading Disabled People’s Organisations (DPOs). As they believe in the Social Model of Disability, their values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from their Disabled members and encouraging and respecting diversity.
They are a medium sized charity with a Board of Trustees, 24 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.
The charity provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.
The Employment Service
This charity's Employment Service is setting the agenda for disability employment across London with great results. They are at the forefront of setting up and delivering supported internships for Disabled young people. They provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.
This Employment Service welcomes external referrals and offers support for Disabled people via their in-work support service.
They are now looking to recruit several support workers to expand their pool.
The Post
The purpose of the job is to provide face to face support work and guidance to Disabled people within their workplaces. The post holder will provide the necessary support and encouragement to enable them to be successful, which will lead, eventually, to independence. The post holder will also work closely with, and take guidance from, their supervisor within the organisation. They will work closely with the employer of the Disabled person to ensure the employer has the skills and confidence to manage and train their intern/employee.
Main duties and responsibilities
To work face-to-face with individual Disabled people, under the guidance of their Supervisor, in accordance with their personalised support plans
To be fully cognitive of the workplace of the Disabled person to identify the requirements of key tasks
To follow bespoke Support Plans plans which will enable the Disabled person to fulfil their role to meet the requirements of the employer
To provide weekly feedback to their Supervisor to ensure continued progression, identifying new areas in need of support, and advising on the amendment of support plans accordingly
Together with their Supervisor, to plan, discuss and implement a timely reduction of support as and when the Disabled individual becomes familiar and competent with their role
To negotiate note disability-related reasonable adjustments required for individuals and feedback to their Supervisor
To liaise with managers to discuss individual progress, respond to issues and implement next steps
Organisational responsibilities
To work in accordance with the charity's Aims, Objectives and Values
To comply with all organisational and departmental procedures
To ensure safe, fair and responsible working practices, specifically Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
To promote the work of the charity and the Social Model of Disability
To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
To participate in, and actively contribute to, individual Supervision, training, team and organisational meetings
To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation
Any other task as directed by management
Person Specification
Successful applicants must be:
Professional
Positive
Motivated
Dependable
Flexible
Patient
Empathetic
Essential
Successful applicants must have:
Experience of disability
Experience of training, education or employment support delivery
Maths and English to GCSE Grade C or equivalent
Be willing and able to undertake any specific training required for the role
An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce in businesses
An understanding of the Social Model of Disability and its practical application
Ability and willingness to learn and carry out a variety of employment tasks to support the Disabled person
Evidenced experience of success in building strong and positive relationships with a variety of people and organisations
Demonstrable problem-solving skills and experience
Excellent interpersonal skills with a diverse population
Good organisational skills with an ability to keep accurate records
Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet
Be willing and able to travel easily within London
To be availa