Job Description
Main Responsibilities: Welcome customers in branch and answer phone and email enquiries Find out what customers want and recommend suitable holidays Research destinations, hotels, flights and prices Prepare quotes and make bookings using our booking systems Send customers their travel documents and answer questions before they travel Keep accurate customer records and follow up with customers after their trip Help with amendments, changes and customer queries Learn about destinations through training and supplier information Work towards your apprenticeship qualification alongside your day-to-day role Company Benefits: Friendly, supportive team and ongoing coaching from experienced consultants Real career progression in the travel industry Discounts, educational trips, bonus/commission
Helpful guide: Getting Into Hospitality: An Entry-Level Guide