Job Description
About Company Helix Commercial Group is a UK commercial consultancy helping businesses reduce operating costs and improve efficiency. Our services include Business Rates reviews and appeals, Business Energy procurement, Card Payment Solutions, and Waste Management. We analyse existing costs, identify savings opportunities and provide tailored commercial solutions to help businesses lower overheads and improve performance. The successful candidate will support the day-to-day running of the business, communicate with clients and assist the Director and wider team with administrative duties. The Candidate’s Role Will Include: Answering incoming telephone calls and making outbound calls Speaking with existing and potential clients Dealing with customer enquiries in a professional manner Managing and responding to emails Handling incoming and outgoing post Updating client records and internal systems Data entry and maintaining accurate customer information General administrative duties Preparing and organising documents Booking and managing client appointments Basic bookkeeping and invoice-related administrative tasks Updating customer cases and maintaining accurate notes Using Microsoft Word, Excel and other office software Supporting the day-to-day operations of the business Reporting directly to the Director