Crisis Café Support Worker

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker. You’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies. You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users. The role requires evening and weekend work. What You’ll Bring: •  Experience working with individuals in mental health crises or with complex needs. •  Excellent listening, communication, and motivational skills. •  Resilience and a calm approach to challenging situations. This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team. Apply Now to be part of a service that saves lives and transforms wellbeing. W e offer: · 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata] · Contributory pension · Bonus 1 day of annual leave per year over the festive period (pro rata) · Employee Assistance Programme (EAP) which includes free counselling sessions · Training and personal development opportunities · Paid time off for medical appointments · Staff away days and socials The successful candidate will be subject to a Disclosure & Barring (DBS) check. Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role. Only shortlisted candidates will be contacted.