Female Support Worker in Pembroke Dock

We are looking for a compassionate, reliable Female Support Worker to support a delightful 20-year-old young woman with complex care needs (Kyphoscoliosis) in her own home in Haverfordwest.

She enjoys a calm environment and appreciates spending time reading, watching films and engaging in relaxed activities. This is a rewarding one-to-one role where you’ll have the opportunity to build a positive, professional relationship and provide person-centred care that helps her live safely and comfortably at home.

About the Role:

Your responsibilities will include:

• Providing high-quality personal care.
• Supporting daily routines and promoting independence wherever possible.
• Assisting with evening routines and spending quality time with the client through quiet activities such as reading or watching films.
• Maintaining the client’s safety, comfort and wellbeing throughout your shift.
• Working closely with the wider care team while maintaining professional boundaries.

Working in the Family Home:

This role is based within a private family home where there are well-established household routines and expectations. The family are closely involved in the client’s care and value consistency, professionalism and high standards of infection prevention.

Support Workers will be expected to:

• Wear a face mask whilst working in the home.
• Change into indoor footwear (such as clean slippers or house shoes) whilst on shift.
• Respect the family’s established routines and work collaboratively within them.

This role is well suited to someone who is adaptable, professional and comfortable working within a structured home environment.

Hours:

• 12-hour day shifts (9:00am – 9:00pm)
• 12 hour night shifts (9:00pm - 9:00am)
• 24 - 36 hour contracts available on sucessful completion of probationary period

In this role, you’ll support one individual with complex needs as part of a consistent care team, with regular weekly shifts and rotas planned in advance. While the role is offered on a flexible zero-hours contract, the work is ongoing and typically provides a stable working pattern with the same client.

We are looking for someone who is:

• Kind, patient and compassionate.
• Calm, professional and respectful.
• Flexible and reliable.
• Confident working independently in a one-to-one setting.
• Comfortable following clear routines and guidance.
• Passionate about supporting people to maximise their independence and quality of life.
• Respectful of different cultures, beliefs and family values.

What we offer:

• Up to £14 per hour depending on qualifications.
• You’ll also receive an additional 14.07% holiday payon every hour worked
• £100 Welcome Bonus after successfully completing 3 months.
• Excellent clinical and mandatory training through our Learning Hub.
• Paid DBS.
• Regular, consistent work with rolling rotas.
• NEST Pension.
• Active Awards recognition programme.
• Refer a Friend Scheme – earn up to £1,000.
• Ongoing support from our experienced clinical and operational teams with opportunities to develop your career.

Active Care Group is an Equal Opportunities Employer. However due to the nature of the position there is a Genuine Occupational Requirement to recruit female Personal Healthcare Assistants.

At Active Care Group we want everyone to feel welcome and supported. We encourage applications from people of all backgrounds and experiences. If you need any reasonable adjustments during the recruitment or interview process, just let us know and we’d be very happy to discuss this with you.

Take a look around the company