Job Description
You’ll work closely with the team, learning how to manage tasks, communicate professionally and use office systems while developing your organisational and customer service skills.What you’ll do at workProvide general administrative support to the teamManage diaries, appointments and meeting arrangementsPrepare rooms and materials for meetingsWelcome visitors and assist with meeting arrangementsAttend meetings when required and take any necessary notes or actionsHelp manage new enquiries and communicate with clients and external contactsRespond to emails and telephone enquiries in a polite and professional mannerUpdate the company CRM with timesheets, enquiries and client detailsManage electronic files and correspondenceUse Microsoft Office, including Outlook and ExcelHandle personal and confidential information appropriatelyFollow company processes and proceduresHelp maintain office supplies and stock levelsSupport general office housekeeping and keep shared areas organisedAssist with events and other administrative tasks when requiredWork with the wider team and help with tasks across the officeReorganise priorities and manage multiple tasks when requiredSkills requiredGood written and verbal communication skillsGood knowledge of Microsoft Office, particularly Outlook and ExcelPolite and professional telephone mannerGood organisational and time-management skillsGood attention to detailAbility to work independently and as part of a teamWillingness to learn and get involvedAbility to manage multiple tasks and changing prioritiesProfessional and respectful approachGood command of written EnglishConfident using computers and office systemsTrainingYou will work towards a Level 3 Business Administrator Apprenticeship, developing practical skills in administration, communication, customer service, document management, business processes and office systems.Future prospectsThe successful apprentice will gain practical office administration experience and develop the skills needed to progress into a long-term administration or business support role.