Job Description
You’ll provide day-to-day administrative support, communicate with clients and external contacts, and help with the smooth running of the office. You’ll gain valuable experience in a professional environment while completing your Level 3 apprenticeship.What You’ll DoAnswer incoming telephone calls and direct queries appropriately.Make outbound calls to clients and external contacts.Manage general email correspondence.Prepare and send letters and documentation.Provide administrative support to colleagues across the team.Maintain accurate records and update internal systems.Organise and manage documents and correspondence.Assist with data entry and general office administration.Help ensure client information is kept accurate and up to date.Support the team with appointments, meetings and other administrative tasks.Handle confidential information appropriately.Assist with additional office tasks and projects as required.What We’re Looking ForGood written and verbal communication skills.A confident telephone manner.Good IT skills.Strong organisational skills.Good attention to detail.Professional and reliable approach to work.Ability to work as part of a team.Willingness to learn and develop.Previous administration or legal experience is not essential, as full training will be provided.Training & DevelopmentYou’ll complete a Level 3 Business Administrator Apprenticeship alongside your role, gaining practical experience in:Business administrationClient communicationDocument managementData entry and record keepingCustomer serviceOffice systems and processesConfidential information handlingOrganisation and time managementThis is a good opportunity to build experience in business administration within a professional legal environment and develop skills for a long-term career.