Job Description
About CompanyHelix Commercial Group is a UK commercial consultancy helping businesses reduce operating costs and improve efficiency. Our services include Business Rates reviews and appeals, Business Energy procurement, Card Payment Solutions, and Waste Management. We analyse existing costs, identify savings opportunities and provide tailored commercial solutions to help businesses lower overheads and improve performance.The successful candidate will support the day-to-day running of the business, communicate with clients and assist the Director and wider team with administrative duties.The Candidate’s Role Will Include:Answering incoming telephone calls and making outbound callsSpeaking with existing and potential clientsDealing with customer enquiries in a professional mannerManaging and responding to emailsHandling incoming and outgoing postUpdating client records and internal systemsData entry and maintaining accurate customer informationGeneral administrative dutiesPreparing and organising documentsBooking and managing client appointmentsBasic bookkeeping and invoice-related administrative tasksUpdating customer cases and maintaining accurate notesUsing Microsoft Word, Excel and other office softwareSupporting the day-to-day operations of the businessReporting directly to the Director