Job Description
Plant & Tool Hire Desk Controller West London £45,000 Basic + Overtime + Bonus + Company Vehicle Permanent Full-time Monday to Friday, 6am to 5pm, plus two Saturday mornings per month (paid overtime) Do you have experience in plant hire, tool hire, construction equipment or builders' merchants? We're recruiting for a busy and growing tool and equipment hire business in West London, looking for an experienced, hands-on individual to join its friendly team. This is a fantastic opportunity for someone who understands the construction and equipment hire industry, enjoys dealing with trade customers and wants a varied role combining hire desk operations, customer service, equipment knowledge and practical operational support . With a £45,000 basic salary, additional overtime, discretionary bonus and a company vehicle following probation, there's an attractive package on offer for the right person. What You'll Be Doing You'll play an important role in the day-to-day running of a busy hire operation, working closely with customers and colleagues to ensure equipment hire requirements are handled efficiently. Your responsibilities will include: Managing enquiries and bookings for plant, tools and construction equipment Advising customers on suitable equipment for their requirements Dealing with trade customers, contractors and building professionals face-to-face, by telephone and email Processing hire orders, returns and customer information accurately Coordinating equipment availability, collections and deliveries Building and maintaining relationships with regular trade customers Supporting sales activity and identifying additional hire opportunities Using internal hire management systems and Microsoft Office Assisting with equipment movement, loading and unloading when required Supporting the wider warehouse and operational team during busy periods What We're Looking For Previous experience in plant hire, tool hire, construct