Job Description
Job summary
Are you a highly organized administrator with excellent customer service skills and a passion for helping people? We are looking for a professional and friendly Dental Receptionist/Administrator to join our Community Dental Service at Buryfields Clinic in Guildford. As the first point of contact for many patients, you'll play a key role in creating a positive experience, whether welcoming people into the clinic, managing appointments or supporting patients and healthcare professionals over the telephone. This is a varied role combining reception, customer service and administrative responsibilities. You'll support the smooth day-to-day running of busy dental clinics, ensuring appointments are managed efficiently, patient records are maintained accurately and clinicians receive the administrative support they need to provide excellent patient care. We're looking for someone who enjoys working in a busy environment, can manage competing priorities and takes pride in delivering a high standard of service. As you may be required to work across multiple Surrey sites, a full UK driving license and access to a car for work purposes would be advantageous. Package Description As a Dental Receptionist/Administrator, you'll be part of our valued Community Dental Service based at Buryfields Clinic, Guildford. You'll play a vital role in supporting patients, clinicians and colleagues, helping to ensure our clinics run smoothly while delivering an excellent experience for everyone who uses our service.
Main duties of the job
The Dental Receptionist/Administrator will manage appointments, patient records, and telephone inquiries while supporting both patients and healthcare professionals within the Community Dental Service at HCRG Care Group's Buryfields Clinic in Guildford. The role involves maintaining accurate patient records and supporting clinicians with administrative tasks. Candidates should be organized and possess excellent customer service and communication skills. The position offers access to a Group Pension, discounts, and wellbeing support through HCRG's My Reward Hub. Additionally, access to wages as earned is possible, along with opportunities for further development through eLearning and career coaching.