Job Description
We're looking for a proactive, resilient and innovative Housing Officer to join our Landlord Services Team located at our Head Office in Islington. 36,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Housing Officer is responsible for delivering frontline housing management services across Look Ahead's supported housing portfolio, including commissioned accommodation, community housing and specialist homelessness and mental health services. The working pattern for this role is: Monday to Friday 9-5pm What you'll do: 1. Tenancy Management and Sustainment Manage a defined housing patch, acting as the principal landlord representative for residents. Take ownership of tenancy management activity including sign-ups, tenancy reviews, property visits, tenancy audits and tenancy