Job Description
SW16, London (Hybrid) £30,000 - £34,000 per annum Permanent Full Time We are seeking an experienced Referral & Assessment Officer to join a specialist housing support service operating across London. The successful candidate will play a vital role in assessing referrals from Local Authorities and ensuring residents receive appropriate accommodation and support services based on their individual needs and circumstances. The Role As a Referral & Assessment Officer, you will: Receive and review referrals from Local Authority partners. Carry out assessments to identify support and risk levels. Determine suitability for accommodation and support services. Complete initial assessments and support plans for new residents. Conduct six-month reassessments and ongoing reviews. Manage a varied caseload and maintain accurate records. Liaise with internal teams and external agencies to support successful outcomes. Deliver most assessments remotely via Microsoft Teams, with face-to-face visits undertaken where necessary. The service supports residents with predominantly low to medium support needs across a number of London boroughs including Harrow, Ealing, Croydon and North West London. About You To be considered, you should have: Experience within social housing, supported housing, homelessness or housing-related support. Experience carrying out needs assessments and support planning. A strong understanding of risk assessment and resident support. Experience managing a caseload effectively. Excellent communication, organisational and administrative skills. The ability to travel across London when required. Enhanced DBS clearance or willingness to obtain one. A driving licence is not essential as public transport can be used for resident visits. What's on Offer? £30,000 - £34,000 salary Hybrid working with approximately 3 days per week on site. Flexible travel arrangements with expenses covered. Suppo