Medicine Counter Assistant

Employer: South Tees Healthcare Management Limited

Location: Middlesbrough, TS4 3BW

Salary: Negotiable

Job type: Permanent

Posted: 2026-10-15T00:00:00Z

Sector: Healthcare

Job Description

Job summary

PLEASE NOTE THIS POST IS NOT AGENDA FOR CHANGE AND IS SUBJECT TO SOUTH TEES HEALTHCARE MANAGEMENT LTD TERMS AND CONDITIONS.

An exciting opportunity has arisen for a Pharmacy Counter Assistant to join a dedicated team working in the Outpatient Pharmacy at James Cook University Hospital. The post holder will be a key member of the outpatient's pharmacy team, making major contributions to the daily workflow to ensure outstanding quality services for customers and service users.

Under the leadership of the pharmacy manager, the successful candidate will deliver outstanding services, ensuring that these are provided in accordance with the relevant professional, ethical, legal and locally agreed policies, procedures and standards.

Main duties of the job

The successful candidate will use excellent customer service skills to greet customers, hospital staff and service users both at the reception counter and via the telephone. They will accurately receive prescriptions into the pharmacy, and correctly receive payment for prescriptions and other items using the till.

THE SUCCESSFUL CANDIDATE MUST BE ABLE TO WORK THE REQUIRED HOURS ON A FLEXIBLE SHIFT PATTERN COVERING THE PHARMACY OPENING HOURS.

Job description

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

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