Business Operations & Improvements Industrial Placement

Help solve business challenges, improve the way we work and support better outcomes for customers and colleagues. On our Business Operations & Improvement Industrial Placements, you'll gain hands-on experience understanding how a large organisation plans, delivers and continuously improves its performance. Work in Mortgages, Retail or Business Banking alongside experienced colleagues. You'll contribute to meaningful projects and develop practical skills in business analysis, process improvement, planning and stakeholder management. Along the way, you'll build the confidence, commercial awareness and problem-solving skills needed for a successful career in banking. Looking for a rewarding career in banking? Good things this way. Location At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, based at our Swindon. London, Bournemouth or Northampton offices. What you'll be doing on our Business Operations & Improvements Industrial Placement Our Business Operations & Improvement Industrial Placement is a 12-month programme designed to combine practical experience, professional development and real workplace learning. Your placement begins with induction, development support and structured learning designed to help you settle in, build confidence and understand the role you'll be performing. Alongside this, you'll join a collaborative project with other Industrial Placement students from across Nationwide. Development workshops run throughout the placement, helping build project and professional skills, grow confidence and prepare you for your next career step. This isn't a placement spent watching from the sidelines. From day one, you'll contribute to meaningful work while receiving the support needed to learn and grow. Throughout the placement, you'll gain hands-on experience while following a personalised learning pathway tailored to your role. Mentoring, development sessions and support from experienced colleagues will help you continue building your skills and confidence. The Business Operations & Improvement pathway is designed for individuals who enjoy understanding how organisations work and finding opportunities to make them better. No two days are the same. Activities could include attending team meetings, collaborating with stakeholders, contributing to projects, reviewing customer and business insights, supporting process improvement work and helping teams plan or track delivery activity. Along the way, you'll develop practical skills in: Business planning and performance insight Process improvement Stakeholder management Governance and Controls Project and programme delivery Business analysis Communication and relationship building Creative problem solving Enterprise-wide thinking Adaptability and resilience The role offers opportunities to work on complex business challenges where there may not always be a clear answer. Balancing priorities, adapting to different teams and learning new skills will all be part of the experience. Successful completion of the placement may help shape future career choices and could provide a route into our Business Operations & Improvement Development Programme. Who we're looking for on our Business Operations & Improvements Industrial Placement We're looking for curious, motivated people who enjoy solving problems, learning new skills and working with others. You'll share our determination to push for better and put customers first in the decisions you make. Whatever your route, this placement will help you gain valuable experience while exploring where a future career in business operations and improvement could take you. To succeed on our Business Operations & Improvement Industrial Placement, you'll need to show: An interest in understanding business challenges and identifying opportunities for improvement. The ability to think critically and analyse information to support decision-making. Curiosity about how organisations operate, improve and deliver results. The ambition to keep growing, take on new challenges and build towards your next career step. A logical, methodical approach, with the ability to understand both the detail and the bigger picture. The confidence to build relationships and work with colleagues across the business. Drive, high performance and a commitment to learning from feedback and setbacks. A determination to push for better and put customers first in the decisions you make. Eligibility: You must be studying towards an undergraduate degree. Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel