Job Description
Job summary
Job title: Receptionist/Administrator Location: Anchor Centre Salary: £25,838.00 Hours: 30 hours per week Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners. Main Responsibilities: As a valued member of the Operose Health team, your key duties will include: Responding to patient queries and liaising with the wider primary care
Main duties of the job
As a valued member of the Operose Health team, your key duties will include responding to patient queries and liaising with the wider primary care team. You will manage appointment requests, signpost patients to a range of services, and maintain patient records and confidentiality. Other responsibilities include emailing, scanning, coding clinical correspondence, processing prescription requests, and utilizing information systems for efficient workflow processes. We seek candidates with reception or customer care experience, excellent communication skills, spoken and written, and basic PC skills such as Word, Excel, and email. Working within processes and maintaining confidentiality and data security is essential.