Job Description
Job summary
Smart General Practice builds "technology that understands practice": AI tools designed by GPs and built by NHS practices to take pressure off general practice. Our mission is to intelligently triage patients and remove the frustrations at the practice front door. We were founded by practising GPs and collaborated with receptionists and administration staff such as Pharmasists to provide our services to real problems.
You will design, build and run production software across the SMART platforms, from AI voice pipelines and triage APIs to the web front ends practices and patients use. You report to the CTO and work alongside the engineers who built and grew the platform to where it is today.
At SFIA Level 4/5 you work autonomously under general direction, own complex features end to end and lead reviews of colleagues' work. As you move to Level 5/6 you take technical responsibility across all stages of development for a product or service, set and monitor engineering standards, and give authoritative guidance to the team and the CTO.
This is a hands-on role in a small, fast-moving team. What you ship reaches real patients and real surgeries, often within the same sprint.
The salary for the role sits between £60,000-£70,000 per annum, depending upon experience.
Main duties of the job
- Estimate and plan work in sprint planning, and deliver against agreed sprint goals
- Build and integrate AI features using LLMs, speech-to-text and text-to-speech, including prompt design, tool calling and evaluation
- Design and maintain secure REST APIs and integrations with GP clinical systems and NHS partners
- Deploy and run services on Microsoft Azure using CI/CD, infrastructure as code, monitoring and alerting
- Resolve live operational issues and bugs in services that patients rely on
- Write clear technical documentation in Confluence and support clinical safety (DCB0129) and information security (ISO 27001, DSPT) evidence
- Apply version control and change control to protect work and keep releases traceable