Leasehold Officer

We're looking for an experienced and knowledgeable Leasehold Officer to join our Service Charge & Specialist Leasehold Services team. Our vision is to create communities where everyone has a safe home in a place they're proud to live. We're big and we're local, and residents are at the heart of what we do. Our HEART values are Honest, Efficient, Accountable, Respectful and Trusted. The role You'll deliver specialist leasehold services across Southern Housing's portfolio. You'll manage specialist processes and provide technical support on lease interpretation, consents, permissions, statutory leasehold matters and complex enquiries. You'll work with residents, colleagues, legal representatives and other stakeholders while ensuring our work meets lease obligations, legislation, policy and organisational requirements. The location You'll be based at one of our main offices in Farringdon, Croydon or Sittingbourne, with hybrid working available when appropriate and agreed with your manager. What you'll be doing Provide specialist leasehold advice and guidance to residents, colleagues and stakeholders. Interpret residential leases and explain rights, responsibilities and restrictions. Process consents and permissions, including alterations and subletting applications. Administer notices, registrations, transfers and legal documentation. Support Right to Manage, Right to Acquire, lease extensions and enfranchisement matters. Provide technical support with disputes, breaches, enforcement and complex enquiries. Prepare information and evidence for tribunals, legal proceedings and dispute resolution. Provide specialist leasehold input for new schemes, developments and disposals. What you'll need Experience in leasehold services, property management, housing or a related area. A good understanding of residential leasehold principles and lease interpretation. Experience managing leasehold consents, permissio