Job Description
Job Opportunity: Service Coordinator in Chelmsford Salary: 15.00 per hour Hours: Monday to Friday, 9am to 5pm, with a one hour paid lunch break Are you an enthusiastic and organised individual looking to make an impact in the utilities sector? Our client, a forward-thinking organisation based in Chelmsford, is seeking a dedicated Service Coordinator to join their dynamic team. This is a fantastic opportunity to play a pivotal role in ensuring seamless service delivery and customer satisfaction. About the Organisation: Our client prides itself on delivering top-notch utilities services while fostering a supportive and collaborative work environment. With a commitment to innovation and excellence, the organisation is looking for someone who shares their values and dedication to outstanding service. Key Responsibilities: As a Service Coordinator, you will be the vital link between various departments, ensuring that service requests are handled efficiently and effectively. Your responsibilities will include: Coordinating service requests and scheduling appointments to meet customer needs. Liaising with engineers, contractors, and customers to facilitate smooth operations. Maintaining accurate records of service requests and customer interactions. Supporting the team with administrative tasks to enhance workflow. Providing exceptional customer service, addressing inquiries and concerns promptly. Monitoring service delivery performance and identifying areas for improvement. What Our Client is Looking For: The ideal candidate will possess a blend of skills and qualities that make them an excellent fit for this role. Key attributes include: Previous experience in a coordination or administrative role, preferably within the utilities or service sector. Strong organisational skills with the ability to manage multiple tasks and priorities. Excellent communication skills, both verbal and written, to engage effectively with customers and team