Job Description
Job summary
The Document Management Administrator plays a key role in supporting the smooth running of the practice by managing the administration and processing of workflow requests, with guidance from the Operations Department. The post holder will be responsible for handling and processing patient records, coding, and documentation, ensuring accuracy and confidentiality at all times. The role also involves managing post, scanning, filing, and PCSE processes.
The role also involves liaising with colleagues and patients, offering telephone support to the Administrator/Receptionist team during core hours, and maintaining high standards of efficiency and attention to detail.
Main duties of the job
The following are the core responsibilities of the Document Management Administrator. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
- Scanning and filing of patient documentation
- Managing workflow tasks
- Clinical coding and summarising patient records
- Processing deductions, incoming notes, and sending notes to Notes Space
- Providing telephone support during core hours
- Handling inbound and outbound post
- Managing PCSE queries and processing temporary registration uploads
- Creating, running reports, and managing bookings for:
- Child immunisations
- Ante-natal appointments
- EMIS workflow management, including:
- Lab reports
- Events
- Unfiled GP/GP
- Rejections
- Deduction rejections
- Link rejections
- Document management
- Amendments
- Coding of school immunisations
- Redacting patient information where required
Job description
Full job description available upon request - main duties of theDocument Management Administratorposition are detailed above.