Job Description
Job summary
In this role, you will become a part of a fantastic team supporting the smooth running of the practice by becoming a part of our secretary team. You will be responsible for all referral and onward patient journey management. You will accurately update patient records, while also providing a professional and welcoming service to patients and supporting the wider team. This role may include other duties alongside the secretary duties.
We are a friendly and supportive employer and provide a welcoming and nurturing environment for our staff. We welcome applications from those dedicated to a caring ethos, high performance standards, team working and strong work ethics. We provide well being resources and invest in our team to ensure a good work environment.
We are recruiting for one part role role per week Monday to Friday this could include late shifts until 18:30 and also some 07:30 starts. Please only apply if you can commit to these commitments as advertised.
Please see Candidate privacy notice for information on how we store and use your data
Main duties of the job
Receive, assist, and direct patients in a courteous and professional manner
Manage incoming and outgoing referrals, documents and third party information, and handling inquiries efficiently
Carry out general administrative tasks including filing, scanning, and document management as needed
Liaise with clinical and administrative staff to support the smooth running of the service
Maintain confidentiality and adhere to data protection guidelines at all times
Support the practice team with any additional administrative duties as required
Please see full job description attached further down