Job Description
Job summary
The Rise Group Practice is looking for an experienced Receptionist/Administrator to join our team for 12-16 hours / week.
Required shifts are as follows:
- Wednesday AM
- Thursday PM
- Friday PM
You may occasionally be asked to work additional hours to help cover absence.
We kindly request no applications from agencies.
Main duties of the job
The successful candidate will provide reception and administrative support, working with the team to provide safe, effective and comprehensive primary care to our registered patients.
The role requires somebody who can work both independently and collaboratively with colleagues, can proactively manage patient demand, and can demonstrate a good understanding of clinical systems.
Job description
- Answering and making external and internal telephone calls
- Booking patient appointments over the phone, in person and using the online consultation tool
- Responding to general enquiries from patients and external providers, both by email and over the telephone
- Processing repeat prescription requests
- Reviewing recall lists and booking patients for annual reviews
- Scanning of clinical documents
- Chaperoning for the clinical team
- Opening or closing the practice depending on shift timings
- Any other duties delegated by line manager