Engagement Coach

Engagement Coach Job Type: Support Job Category: Learning Support Centre, Supported Learning, Learning Support Assistant, Youth Engagement Employment Basis: Established (salaried) Location: John Ruskin College - Croydon, East Surrey College - Redhill Salary Range: FTE £29,962 per annum. Actual salary, £26,343 per annum, pro rata based on 38 weeks per year (Term Time Only) Closing Date: 29/10/2026 Are you passionate about supporting young people to overcome barriers to education and remain engaged with learning? We are seeking an enthusiastic and compassionate Engagement Coach to play a vital role in supporting learners who are unable to attend college due to illness, anxiety, mental health needs, personal circumstances, safeguarding concerns or other barriers to attendance. Working with a dedicated caseload, you will build trusted relationships with learners, helping them stay connected to learning and supporting their successful reintegration into face-to-face education when appropriate. You will act as a consistent point of contact, providing coaching, encouragement and practical support to help learners overcome barriers to participation. This is a term-time only role . What you'll be doing: Maintaining regular and purposeful contact with learners experiencing absence or reduced attendance. Building positive and trusting relationships that promote confidence, motivation and engagement with learning. Developing personalised reintegration plans, including phased returns and flexible transitions. Supporting learner engagement, welfare, attendance, safeguarding and successful reintegration. Tracking engagement with remote learning and independent study. Working closely with curriculum teams, parents and carers, safeguarding staff, SEND colleagues and external agencies. Contributing to attendance, retention, learner re-engagement and inclusive practice across the College. We're looking for someone who has: Experience of working with young people aged 14-19 and/or vulnerable learners. Experience supporting individuals who face barriers to education or participation. An understanding of learner engagement, attendance and retention strategies. Knowledge of safeguarding, child protection and professional boundaries. Excellent communication, listening and interpersonal skills. The ability to engage, motivate and coach reluctant or vulnerable learners positively. If this sounds like you and you will enjoy working in a forward thinking, friendly, fast paced, changing environment with state of the art facilities, we would love to hear from you. In return, we offer a competitive salary, as well as staff benefits such a choice of two excellent pension schemes, a brilliant holiday package, free onsite parking and access to our fully equipped gym along with discounted in house Spa and Salon treatments. *Applications will however be shortlisted on a rolling basis and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. As much as we would love to respond to all applicants, due to the sheer volume of applications we receive we are unable to respond to all unsuccessful candidates. Interviews are expected to take place week commencing 9th of November.