Job Description
Job summary
Temporary Medical Receptionist Maternity Cover
We are looking for a friendly, organised and reliable Medical Receptionist to join our practice on a temporary basis, initially to provide maternity leave cover.
The successful candidate will be an important part of our reception team, providing a welcoming and professional service to patients and supporting the smooth day-to-day running of the practice.
The role will be for 3days per week, with additional hours available to provide holiday and sickness cover as required.
Although the position is initially being offered on a temporary basis, there is potential for the role to be extended and/or become permanent, depending on the needs of the practice.
We are looking for someone who is:
- Friendly, approachable and patient-focused
- Reliable and flexible
- Calm and professional, particularly when dealing with busy periods
- Well organised with good attention to detail
- Confident communicating with patients and colleagues
- Able to work as part of a team while also using their own initiative
Hours:27 hours over 3 full days (Wednesday - Friday) plus additional holiday and sickness cover as required.
Contract: Temporary, with the possibility of extension and/or becoming permanent.
Main duties of the job
- Opening up/locking up of the practice premises and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice appointments system
- Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information
- Filing and retrieving paperwork on workflow
- Processing repeat prescriptions in accordance with practice guidelines
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning