Job Description
Job Opportunity: Facilities Assistant Location: The Point, 410 Birchwood Boulevard, Warrington, WA3 7WD (Occasional travel to other regional sites/offices with expenses reimbursed) Hours: 08:00 - 18:00, Monday to Friday (Occasional additional hours for cover as required) Contract Type: Full-Time About the Role We are seeking an enthusiastic, dynamic, and customer-focused Facilities Assistant to deliver high-quality front-of-house and facilities support at our Warrington site. Working closely with the Facilities Manager and wider FM team, you will ensure our workplace environment is maintained to an exceptional standard, providing a welcoming, functional, and seamless experience for employees, clients, and visitors. Key Responsibilities Front of House & Reception: Act as the main point of contact at reception, welcoming visitors, managing incoming enquiries, answering telephone calls, and monitoring the shared mailbox. Meeting Room & Hospitality Management: Oversee meeting room bookings, carry out operational checks on equipment, prepare and clear rooms, and organise hospitality or health and safety checks. Mailroom & Administrative Support: Manage daily incoming and outgoing post, internal distribution, and the hybrid mail system, while providing general administrative assistance to the FM team. Access Control & Security: Handle staff access pass issuing, manage building pass liaison with site landlords, and monitor visitor access. Stock & Consumable Control: Maintain inventory and replenish print stations, office supplies, and kitchen/tea point areas throughout the day. Building Maintenance & Contractor Support: Proactively identify and report maintenance issues through to resolution, assist with hard/soft FM contractors, and ensure site safety and compliance records remain up to date. Physical Duties: Perform manual handling tasks, standard heavy lifting when required, and use goods lifts to manage loading bay deliveries.