Job Description
Job summary
We are looking for an enthusiastic individual who wants to be part of a team of care coordinators helping to support patients in receiving the appropriate care. The practice is a friendly and supportive environment and we are looking for someone who is a team player to join our growing team.
Main duties of the job
- To act as first point of contact and representative for the practice either by telephone or face to face. Liaise with all groups including but not exclusive to patients, trade people, pharmacies, clinical staff, outside providers Welcome visitors by greeting them, in person or on the telephone, answering or referring inquiries. Direct visitors by maintaining employee and department directories; giving instructions. Maintain security by following procedures, monitoring logbooks. Booking appointments and signposting patients to the correct services to enable self-care, over the phone and face to face at the reception desk.