Job Description
Role Overview Keltbray Lifting Services is looking for a confident, organised and proactive Lifting Support Coordinator to support our growing business. The role will provide operational, commercial and administrative support across all Keltbray Lifting Services activities. The successful candidate must be an excellent communicator, confident speaking on the telephone and capable of taking ownership of tasks through to completion with minimal supervision. Full handover and training will be provided. Key Responsibilities Provide day-to-day administrative and coordination support to the Keltbray Lifting Services team. Maintain quotation records, issue quotations and proactively chase outstanding responses, approvals and purchase orders. Ensure quotations are accurately recorded, progressed and formally closed out. Allocate and reconcile operative hours against the correct projects and cost codes. Assist with weekly timesheets, operative expenses, payroll information and approval documentation. Support the preparation and checking of end-of-month financial submissions. Assist with recruiting, onboarding and mobilising lifting operatives. Book operatives onto new projects and coordinate project-specific forms, competency records and high-level clearance requirements. Maintain accurate workforce, quotation and operational trackers. Communicate professionally with operatives, agencies, clients, project teams and internal departments. Follow up outstanding information and resolve discrepancies within required deadlines. Support the wider team with general operational and commercial administration. Essential Requirements Excellent verbal and written communication skills. Confident and professional telephone manner. Advanced Microsoft Excel skills and the ability to manage detailed trackers and data accurately. Good working knowledge of Word, Outlook, Teams and the wider Microsoft 365 suite. Strong organisational a