Job Description
We are proud to work in partnership with the NHS and are currently looking for administrators to join their team for a short-term assignment. This role would suit someone that works well in a team, has an eye for detail, and wants to make a difference.
Job Overview
We are seeking a highly organised and detail-orientated Administrator to join our NHS team. The successful candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support.
Key Responsibilities:
- Book appointments in line with set criteria, ensuring all protocols are followed.
- Manage day-to-day workload independently and update waiting lists to departmental standards.
- Process referrals within agreed timelines, prioritizing urgent cases as needed.
- Handle appointment cancellations and rebookings promptly, notifying the Line Manager of any issues.
- Send confirmation letters and respond professionally to telephone enquiries.
- Liaise with staff, departments, and external agencies while maintaining high communication standards.
- Record patient data accurately and adhere to confidentiality policies.
- Provide cover for colleagues during absences and assist with basic staff training.
- Ensure compliance with protocols, guidelines, and operational standards.
Requirements:
- Strong organisational and communication skills.
- Ability to work flexibly and under pressure.
- Proficiency in handling sensitive information.
If you are a motivated individual looking to contribute to a dynamic team while developing your administrative skills, we encourage you to apply for this exciting opportunity as an administrator.