Job Description
Job summary
Join a professional, well-supported admin team that plays a vital role in delivering high-quality care across an essential NHS service.
Due to service expansion, the ADHD and Autism Service is recruiting Administrative Officers/Secretaries to join our friendly and cohesive admin team based in Wakefield.
Our service operates across Wakefield, Bradford, Kirklees, Barnsley and Calderdale. We run a central task model, with shared task lists and daily task allocations that builds resilience and variety into the role. Tasks are managed centrally, meaning individual to do lists arent carried forward. This supports work-life balance even in a busy service.
We consistently exceed NHS wellbeing benchmarks in workload balance, communication, and team relationships. Our team culture is friendly, professional, and built on mutual support.
Were looking for candidates with strong administrative or customer service skills who:
thrive in fast-paced environments
bring a positive, can-do mindset
contribute to a supportive, team-first culture
would like to work in a service that values continuous improvement
Strong MS Office skills, excellent communication, and the ability to prioritise effectively are essential. A Typing/Word Processing qualification to RSA III or equivalent is required.
All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.
Main duties of the job
While this role is predominantly office-based and following the completion of the induction training, we operate a structured rota that includes planned opportunities to work from home, where service needs allow.
The postholders will provide comprehensive administrative and secretarial support to clinicians from a range of professional backgrounds. Key duties include audio typing clinical reports, managing appointment bookings, and maintaining accurate records using electronic systems.
You will also be a vital first point of contact for service users and professionals, both by phone and in person. A calm, friendly, and professional manner is essential, along with the ability to communicate clearly and sensitively.
This is a full-time position, working 37.5 hours per week, Monday to Friday.
For further information or an informal discussion about the role, please contact:
Lynn Loring, Admin Manager or Rebecca Crisp, Operations Manager on 01924 316492.
At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.
We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.