Learning Mentor & Wellbeing Specialist

Queen Mary's College is seeking a Learning Mentor and wellbeing Specialist to provide high-quality academic mentoring, wellbeing and mental health support to students, enabling them to achieve their full potential both academically and personally. The postholder will lead on the delivery of academic skills support, act as a key point of contact for students experiencing emotional or wellbeing difficulties and contribute to the College's safeguarding and student support systems to ensure a safe, inclusive and supportive learning environment. Key Responsibilities • Lead the provision and delivery of academic skills support across the College. • Design and facilitate small group workshops and one-to-one support sessions covering areas such as organisation, time management, study skills, proofreading, revision techniques and independent learning strategies. • Develop resources and interventions that promote student confidence, resilience and academic success. • Monitor the effectiveness of support programmes and implement improvements where appropriate. Student Wellbeing & Mental Health • Act as the first point of contact for students requiring support with emotional wellbeing, mental health or personal difficulties. • Develop and operate an effective triage system to assess student needs and ensure timely intervention and referral. • Manage a caseload of students requiring regular monitoring and targeted support. • Create, review and coordinate crisis management plans, ensuring appropriate actions and communication are in place. • Support Sustainable Access to Learning processes and other wellbeing interventions to help students remain engaged in education. • Deliver weekly wellbeing, mindfulness and resilience enrichment activities that promote positive mental health and student engagement. Safeguarding • Undertake the role of Deputy Designated Safeguarding Lead (DDSL). • Support the management of safeguarding, welfare and wellbeing referrals from students, parents and staff. • Ensure that appropriate action is taken in emergency or crisis situations in line with College procedures. • Maintain accurate and confidential safeguarding records in accordance with statutory safeguarding and child protection requirements. • Liaise with relevant staff, agencies and external professionals to safeguard and support students effectively. • Attend and contribute to regular Safeguarding Team meetings. Student Support and Multi-Agency Working • Work collaboratively with internal teams and external agencies to ensure the delivery of coordinated and holistic support for students. • Develop and maintain effective partnerships with health, social care and specialist support services. • Ensure wellbeing information, guidance and resources are accessible and regularly communicated to staff and students. • Support students in accessing appropriate support services and interventions. Information Management and Communication • Develop and maintain systems for recording, monitoring and sharing information regarding additional learning and wellbeing support. • Ensure timely and appropriate communication of relevant student information to teaching staff and key College personnel. • Maintain accurate records and produce reports as required. • Support the development and updating of wellbeing information and resources for the College website, including guidance for parents and carers. Therapeutic and Enrichment Provision • Support and coordinate the College's therapy dog provision. • Facilitate structured therapeutic sessions and dog-walking enrichment activities that promote wellbeing, engagement and positive mental health. • Evaluate the impact of therapeutic interventions and contribute to the ongoing development of wellbeing initiatives. General Responsibilities • Promote equality, diversity and inclusion in all aspects of the role. • Maintain professional standards, confidentiality and compliance with relevant legislation and College policies. • Participate in training, continuing professional development and performance review processes. • Undertake any other duties commensurate with the grade and responsibilities of the post as reasonably required by the College. Key Relationships • Students and Parents/Carers • Director of Learning • Safeguarding Team • Additional Learning Support Team • Tutors and Teaching Staff • External Agencies and Mental Health Professionals • Student Services Team This role is pivotal in ensuring that students at QMC receive the academic, emotional and pastoral support required to thrive, succeed and fully engage in College life. Person Specification The ideal person for this role is someone skilled in working with young people with special needs and adept at with understanding medical information. Someone who has flexibility around the expectations of the role, compliance related matters and can balance these against the needs of the students they are supporting. Kindness, patience and compassion are impo