Coaching and Experience Officer (FTC)

About Us The Dyson Institute is a Higher Education provider offering state of the art employer-sponsored degrees in engineering and technology. We are intimately connected with Dyson, a global leader in technology innovation, and aim to develop the best engineers in the world by combining rigorous academic programmes with professional work on future Dyson products from the outset. Our students incur no tuition fees and are paid employees from the time they join us, building their Dyson careers through a combination of stretching academic study and practical hands-on experience working with a range of teams at Dyson. The Institute is a small, specialist team with a focus on quality and personalisation rather than scale. We have an exciting 2023-2028 strategy that sets the scene for us to increase our contribution as a strategic asset to Dyson. As our range of academic programmes expands towards postgraduate degrees for existing Dyson engineers around the globe, we are searching for a talented and innovative Coaching and Experience Officer to join our Coaching and Experience Team. About the Role As a Coaching and Experience Officer, you will be part of our Coaching and Experience Team. Coaching and Experience Officers play a significant role in the academic success, personal and professional development as well as the wellbeing of students at the Dyson Institute. Each postholder acts as a designated point of contact for a cohort of students, providing proactive and reactive support, guidance, coaching, and case coordination. This is an exciting opportunity to be part of a passionate, supportive team in a unique and outstanding higher education provider. Coaching and Experience Officers support in areas of: Unlocking student potential to maximise performance academically and in the workplace Student mental health and wellbeing Safeguarding and early intervention Disability support and reasonable adjustments Inclusivity and a culture of belonging Broadening perspectives and encouraging self-reflection Critical support and interventions Collaboration with external agencies Workshop and training delivery You’ll be based on the Dyson technology campus in Malmesbury and will report to the Coaching and Experience Lead. Key Responsibilities Coaching, Personal and Professional Development Deliver structured coaching and mentoring to support academic, professional and personal growth. Contribute to the design and delivery of Professional Development Days Use active listening, motivational interviewing and solution-focussed techniques. Identify individual learner needs and tailor coaching strategies to support students learning preferences and development Promote resilience, self-awareness and self-management alongside wellbeing literacy Student Wellbeing and casework Provide 1:1 guidance on matters relating to mental health, wellbeing, disability, learning needs, personal development and workplace/academic transitions. Conduct professional, trauma-sensitive,