Associate Content Designer

Job summary The Welsh Government delivers digital services to people and business across Wales. Led by our Chief Digital Officer, the Welsh Government is increasingly delivering more services online and has a vision (outlined in the Digital Strategy for Wales) of improving the lives of everyone through collaboration, innovation and better public services. To achieve this vision, the Welsh Government needs specialist digital, data and technology skills across all departments in the organisation to improve the services and policies we develop for Welsh citizens. For more information about the benefits of making a difference with us, please see the Employee Benefits Pack. The Digital, Data and Technology (DDaT) profession in Welsh Government supports a range of digital services across the organisation. As a member of our DDaT profession, you will be an important part of the Statistics and Research Web Publishing Team and make a significant and direct contribution for the people of Wales Team/Division Overview We are looking for an enthusiastic associate content designer to join our Statistics and Research Web Publishing Team in Knowledge and Analytical services. The team manages the quality of our digital content on Statistics and research , GOV.WALES and other digital channels. You will support 2 content designers publishing statistics and research content. You will have a focus on clear digital communication and the user experience. Job details This post maps to the DDaT Capability Framework role/level of Associate content designer. As a trainee in an entry-level position, working under supervision, you need aptitude, potential and an understanding of the role. You will perform basic standard checks and copy edits. Content designers are responsible for reviewing content at all stages of the user journey. They create, evaluate, update and review content and are comfortable using evidence, data, and research to make content decisions. They build relationships across government to focus on user needs and influence stakeholders. They contribute to and use corporate style guides and content patterns and are active in content communities. You will: have excellent IT and organisation skills with attention to detail know how to write simply and clearly, with the user in mind be a good communicator who works well in a fast-paced environment You will be a crucial part of our content design capacity as we seek to transform our products to better meet user needs. No knowledge of statistical or research methods is required, and you do not need to be an expert with numbers. You will work with subject matter experts to design content to meet user needs and make complex language and processes easy to understand. Person specification Maintain publishing schedules across different systems and create announcements to deadlines. Use content management systems to publish content provided by statisticians and researchers, to strict deadlines. Review drafts of publications to check they follow the GOV.WALES style guide, contain no errors and meet current accessibility standards. Review and update different types of content across a range of platforms, including reports, StatsWales datasets, blog posts, PowerBI dashboards, social media posts and newsletters. Use tools such as Canva to create text posts for social media. Monitor and respond to queries in 3 shared mailboxes and on X.com. Understand government accessibility requirements and advise on designing content that works with common assistive technologies, making information accessible to all. Develop excellent working relationships across the department and with the wider Welsh Government Digital Team. Communicate and contribute to guidance on the publishing process. Contribute to the GOV.WALES content community, sharing experiences, supporting peers, and contributing to the development of standards. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Content management and architecture – explain the value of organising and categorising information in content design and some ways to do this. Designing for everyone – explain the importance of making government content and services inclusive, accessible and environmentally sustainable, and the value of standards and regulations. Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (p