Office Guru

OFFICE GURU The person who makes everything happen. Rocket Productions | London | Full Time | Term Time Only This is not your standard school administrator role. At Rocket, we don’t do standard. Rocket Productions was created to challenge what Early Years education could be. We have high standards, big ideas and a lot of personality. Our schools are designed to feel different from the moment you walk through the door. The Office Guru sits right at the centre of each school. You’ll work closely with the Head and teaching team and be a key person for our parents and children. You’ll know what’s happening across the school and make sure everything behind the scenes is organised, efficient and delivered to the standard we expect. It’s a big role with a lot of ownership. We need someone who enjoys that. WHAT YOU’LL DO No two days are quite the same, but the role broadly covers: Finance & Administration This is a significant part of the role. You’ll oversee the day to day financial administration of the school, from invoices and funding to payroll information, budgets and payment records. You’ll need to be confident with numbers, systems and spreadsheets and exceptionally good with detail. Admissions & Parent Experience You’ll manage the journey from a family’s first enquiry through to their child joining Rocket. You’ll build genuine relationships with our parents and be someone they know, trust and can come to. We expect a high level of service and communication that is always personal, responsive and professional. School Operations You’ll work alongside the Head to keep the school running brilliantly. Staff rotas and cover, calendars, resources, contractors, facilities and the many things that come up in a busy school all fall within your world. You’ll need to be able to prioritise, make decisions and keep a lot of moving parts moving. Events Rocket loves an event and we don’t tend to do things by halves. Christmas, Halloween, Sports Day, charity days, parent events and school celebrations are all part of school life. You’ll help take the ideas and turn them into something brilliant, managing the organisation and detail that makes it all come together. Supporting the Head & School Team You’ll work closely with the Head and be an important link across the school. This is a collaborative role. We need someone who shares information, supports the people around them and steps in when something needs doing. There will always be things that don’t sit neatly within a job description. At Rocket, everyone is prepared to roll their sleeves up. That breadth is at the heart of the original Office Guru role, which combines registrar, parent liaison, Head support, staff communication, school management, events and finance. Job Description - OG template.pdf WHO WE’RE LOOKING FOR Someone who is: Exceptionally organised. You can have a lot going on without letting things slip. Brilliant with people. You’re warm, confident and know what great service looks like. On it. You notice things, remember things and don’t need to be chased. Collaborative. You communicate well, help the people around you and understand that everyone contributes to making the school work. A problem solver, not a problem raiser. Your instinct when something goes wrong is to work out what we can do about it. Responsible. If it’s not right, fix it. If you say you’re going to do something, do it. Good with detail. You’re comfortable with numbers, spreadsheets, systems and the less glamorous bits that still need to be done properly. Willing to learn. You’re curious, open to new ways of doing things and happy to learn the systems or processes you don’t already know. Ambitious about your own standards. You want to do a really good job and are always looking at how things could be done better. Someone with gumption . Gumption has always been a very Rocket word. It means energy, initiative and a willingness to get stuck in. You don’t need everything to be spelled out for you. You use your judgement, take responsibility and make things happen. Those behaviours are central to the original Rocket values and role profile. Job Description - OG template.pdf Previous experience in office management, operations, administration, PA or EA work would be ideal. Experience in education is useful but not essential. We care much more about how you work . WHY ROCKET? Rocket was created to do things differently. We have incredibly high standards, but we also have personality. Our schools are warm, energetic and creative places to be. We care about the details, the experience our families have and the people we work alongside. We want people who take responsibility. Who have ideas. Who care about doing things properly. Who support the people around them and aren’t afraid to get stuck in. The Office Guru is a huge part of what makes a Rocket school work. You’re not simply supporting the school. You’re helping to run it. If that sounds like the kind of role you’d thrive in, we’d love