Job Description
Temporary Housing Officer Location: Plymouth Duration: 8 weeks Hours: 37 hours per week Rate: Hourly Rate DOE We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working. The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+. Key responsibilities: Manage a varied caseload of tenancy and estate management matters. Undertake estate inspections, tenancy visits and property-related meetings. Identify and resolve tenancy, estate and neighbourhood issues. Work proactively with residents and partner agencies. Manage anti-social behaviour cases where required. Maintain accurate records and ensure cases are progressed effectively. Build positive relationships with residents, colleagues and external stakeholders. Work across a defined patch while contributing to wider housing management services. About you: We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing. You should have: Previous experience within social housing/housing management. Experience managing a varied tenancy/caseload. Strong communication and customer service skills. The ability to deal confidently and sensitively with a predominantly older resident group. Good knowledge of tenancy and estate management processes. The ability to work independently, prioritise workload and manage competing demands. A full driving licence and access to transport would be advantageous. Working arrangements: The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking.