Job Description
We're looking for a confident, experienced Sales Support Executive to join a lovely interiors firm. This is a hands-on role for someone who will be responsible for orders and processing, client communication, liaising with all departments and some showroom support. If you're someone who enjoys taking responsibility, thrives in a customer-focused environment, and takes pride in creating exceptional support, we'd love to hear from you. About you: Experience in front-of-house, hospitality or showroom environment is desirable Customer-centric with a professional, friendly and proactive communication style Highly organised, with strong attention to detail and accuracy Resilient and composed when handling multiple queries and priorities Collaborative mindset, able to work cross-functionally with internal departments Strong IT skills Solution-oriented, comfortable acting on initiative and calm under pressure Showroom based, 5 days a week. Hours 9-5:30 pm Duties include but are not limited to: Process sales orders and quotations Confirm lead times, availability, pricing and bespoke requirements with internal teams Keep order documentation up to date in the ERP/CRM systems Update clients on order progress Handle client queries by phone, email or live platforms, resolving issues efficiently Liaise with logistics, warehouse, production and sales teams Coordinate returns, replacements and repairs with minimal disruption to clients Welcome showroom visitors, manage sign-in, offer refreshments and keep the showroom polished, including sample areas and displays ***Joyce Guiness is one of the longest established business support recruitment agencies in London. We specialise in providing high calibre candidates for a variety of temporary and permanent roles including Personal Assistant (PA), Executive Assistant (EA), Team Assistant (TA), Administrator, Receptionist, Office Manager, Marketing, HR, Events and Hospitality Assistants & Managers. We are committed to continuously improving diversity and equality within our recruitment processes. We read all submissions, however due to the high volume of applications received we are unable to respond to each application individually. If you are already registered with Joyce Guiness, please contact your consultant directly.***