Supervisor

Reporting to the Store Manager at Glasgow Airport, this is a key permanent role within our retail store, with overall responsibility for the efficient running of a retail unit in line with the requirements of the organisation. You will be responsible for the day-to-day running of the designated unit or such other company retail unit as required To maximise the profitability of the unit through good customer service and increased sales To ensure a high standard of customer service is maintained at all times To minimise shrinkage by ensuring stock control is tight and all incoming/ outgoing stock is correctly administered You will be responsible for the security of the shop and its contents – any incidents of theft to be reported immediately to the Store Manager/Area Manager To ensure the Health & Safety of customers and fellow employees by reporting, in writing, any defects in the fabric of the unit to the Store Manager for the appropriate remedial action To ensure that all company cash procedures are followed and that any unders/overs are notified to the Store Manager/Area Manager To ensures that all window and internal displays are of a high standard and up-to-date To organise staff rest periods and rest breaks in accordance with statutory requirements ensuring correct balance of staffing is in place at all times To ensures colleagues are properly trained in the day-to-day running of the store To ensure attendance schedules and relevant documentation is filled out accurately and completely To ensure awareness of and compliance with Health and Safety requirements and Fire Regulations and that colleagues are provided with the necessary instruction/training requirements To ensures that any incident/accident to fellow employees or to customers, however small, is recorded in the Company accident book To undertake other responsibilities that evolves with development, knowledge and familiarity of the post Skills and Experience required: Experience working within a Retail environment in a management role or similar Additional requirements; Ability to work flexibly over 7 days, including weekends, evenings and match days