Later Living Assistant

We're supporting a housing provider in recruiting a Later Living Assistant to join their Later Living Team on an initial 6-week assignment, with potential for extension. Working 35 hours per week on an agile basis in Manchester, you'll play a key role as part of the Later Living service. Your new role You'll provide high-quality support, maintain excellent communication with customers and colleagues and help drive customer satisfaction across multiple schemes. Day-to-day tasks include managing customer enquiries, supporting rent and tenancy escalations, assisting with regulatory requirements, updating customer platforms, processing invoices and contributing to the wider continuity of the service. You'll also support voids, tenancy preparation, onboarding and occasionally provide cover for other teams. What you'll need to succeed Strong administrative skills and confidence working independently Excellent communication skills with the ability to handle customer enquiries professionally Experience resolving issues at first point of contact A positive, "can-do" attitude with ownership of tasks and challenges Ability to work collaboratively within a busy team Good ICT skills, including Microsoft packages What you'll get in return Agile working arrangements Option to be paid PAYE or Umbrella Hourly rate and weekly pay Potential for the assignment to extend beyond the initial 6-week period What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk