Repairs Supervisor

Salary : 45,000 per annum Location : East / North London Sector : Social Housing Maintenance Contractor Type : Full-time, Permanent Role Overview: We are seeking an experienced and proactive Repairs Supervisor to oversee the reactive repairs, pre and post-inspections, and ensure the delivery of high-quality maintenance services within the social housing sector. This role involves managing a team of operatives, liaising with tenants, and ensuring that all works are completed to the highest standards within agreed timeframes. The ideal candidate will hold a SSSTS , NVQ Level 3 in a relevant trade, and have a clean driving license . Key Responsibilities: Team Management: Supervise, support, and motivate a team of operatives (tradespeople) to deliver reactive repairs and maintenance. Allocate jobs to the appropriate operatives based on skills, experience, and availability. Monitor and track the progress of repairs, ensuring all works are completed within set targets and to a high standard. Reactive Repairs: Oversee the delivery of reactive maintenance tasks, ensuring that repairs are completed promptly and efficiently. Coordinate emergency repairs and ensure that issues are addressed quickly to minimize disruption for tenants. Pre and Post Inspections: Carry out pre-inspections of repair requests to determine the scope of work and ensure proper materials and operatives are assigned. Conduct post-inspections of completed works to ensure compliance with quality standards and tenant satisfaction. Tenant Liaison: Act as a point of contact for tenants, addressing their concerns, and ensuring their needs are met in a professional and timely manner. Provide excellent customer service by ensuring that repairs are conducted with minimal disruption to tenants. Health & Safety Compliance: Ensure that all work is carried out in accordance with health, safety, and compliance regulations. Promote a culture of safety within