Receptionist & Administrative Assistant

Education and qualifications Good general education/GCSE Maths and English or equivalent, or proven competence. First Aid qualification (or willingness to train) Administrative/business/office-based certification Professional knowledge and experience Demonstrate an understanding of the need to maintain sensitivity and confidentiality Excellent working knowledge and practice in Microsoft Office packages Good organisational skills, able to co-ordinate a variety of tasks/communications/meetings and organise own workload Ability to work under pressure, remaining calm and flexible The ability to build good professional relationships with parents/carers, students, staff and members of the public Customer service experience Experience of working in a school environment Experience of using Arbor in a school setting Traits and competencies Committed to and good understanding of Safeguarding and Child Protection practice and procedure Able to carry out routine tasks without close supervision Able to identify, prioritise and deal with issues as they occur A ‘self-starter’ with the ability to motivate self, prioritise effectively and meet deadlines A confident communicator Excellent telephone manner Well presented Genuine enthusiasm and the ability to work well within a wider staff team Someone who is: Willing to work outside of normal hours if required Flexible and adaptable to changing circumstances Enthusiastic, approachable and team spirited