Job Description
About Us Our Future Tutoring (OFT) partners with Local Authorities to deliver tailored educational support to young people who have limited access to mainstream education. We provide high-quality, personalised learning for students aged 5 to 25, supporting them to reach their full potential. Our teaching aligns with the National Curriculum and includes both group and one-to-one sessions. We create supportive learning environments—both in person and online—where students can develop academically and build confidence. Role Overview As an Administration Officer, you will play a key role in supporting day-to-day operations, ensuring safeguarding compliance, and delivering high-quality administrative and student-facing services. You will coordinate exams and referrals, support safeguarding and DBS processes, manage data in line with GDPR, and act as a key point of contact for students, families, and external partners. The working hours for this role is as follows: 8:30am–4:30pm Key Responsibilities Provide administrative support across the organization and maintain accurate records in line with GDPR Handle incoming telephone & email enquiries, respond promptly and professionally Manage absence & attendance report and up-to-date records on the organisation's CRM system Coordinate exam centre activities including timetabling, registrations, and invigilation Support safeguarding processes and escalate concerns appropriately Assist with health and safety checks and communications Support finance and purchasing processes, including supplier liaison Process referrals and communicate with stakeholders Provide wider support to the team as needed, contributing to smooth daily operations Essential Requirements Enhanced DBS check (this role involves working with young people) Minimum two years administrative experience; strong customer service focus Strong organisational skills with ability to manage varied workload Excellent written and communication skills Understanding of GDPR and handling confidential information Experience with safeguarding and ability to escalate concerns Strong ICT skills; proactive, adaptable, reliable, and professional friendly manner Desirable Experience in education or youth services Basic finance, accounting, or purchasing experience What We Offer A supportive and inclusive working environment Opportunities for professional development and progression DBS check and full safeguarding and mandatory training Annual leave entitlement Pension scheme Additional benefits such as wellbeing support and training opportunities Equality, Safeguarding and Compliance OFT is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people, and all staff are expected to share this commitment. This role is subject to an enhanced DBS check, satisfactory references, and verification of the right to work in the UK.