Receptionist / Administrator

Salary: S3 £24,521.84-£26,103.42 (actual salary) - £28,637-£30,484 (FTE) SP (20.1 -23) Location: Brantridge School, Staplefield Place, RH17 6EQ Working Pattern: 36 hours per week, term time only – Monday to Thursday 8.30-4.15pm, Friday 8.30-4pm this role starts in January 2027 Brantridge School is a specialist setting for boys aged 5 to 11 with Social, Emotional and Mental Health (SEMH) needs and Autistic Spectrum Conditions (ASC). Nestled in the Sussex Weald near Haywards Heath, the school is based in a beautifully adapted country manor house surrounded by expansive grounds, an ideal environment for learning and growth. Our pupils benefit from a rich and engaging curriculum, including an exciting on-site outdoor learning programme. At Brantridge School, we take pride in offering a flexible, personalised approach that supports every child as an individual, helping them to thrive both academically and emotionally. Dedicated and experienced staff work with families to ensure children make real progress at Brantridge School, and parental feedback is overwhelmingly positive on the child-centred approach and flexibility of the staff team. We are seeking an efficient, confidential and comprehensive Receptionist / Administrator to assist the School Office Manager, to ensure the smooth and efficient running of the school office. Under the management of the School Office Manager, you will be responsible for the day-to-day organisation and administration of the school office and it’s procedures. Delivering the support and service in a proactive, thorough, methodical, and creative manner and offering a professional and reliable hub for the school. Key Responsibilities: · Receive all visitors, callers and inquiries, deal courteously and efficiently with all visitors, parents, local authority officials, medical officers, suppliers etc. · To deal effectively with telephone calls, transferring callers to relevant staff and taking and passing on messages when required · Receive all incoming calls and emails to the school, responding, and routing/taking messages. Obtain or make outgoing calls as requested · To ensure the reception area remains tidy, and that literature and forms are updated and replenished as necessary · To monitor main entrance and reception area · To ensure visitors, agency staff and contractors sign in, issuing passes to visitors with reference to the school’s child protection policy · Communicate and contact parents using email and telephone · Responsible for the provisions and providing refreshments as appropriate to visitors · To be aware and support the school’s (OHCAT) commitment to equal opportunities. To ensure a commitment to equal opportunities in as all aspects of practice · Produce letters, reports, flyers and notices etc as required · To monitor the school email account, responding to enquiries or forwarding messages to the correct recipient as required · To open and distribute incoming mail · Distribution of outgoing letters, newsletters, leaflets etc · Duplicating/photocopying of school correspondence, filing and any other administrative tasks in the primary school office as directed · Responsible for the provisions and providing refreshments as appropriate to visitors · Stamp and post outgoing mail · Keep all filing up to date · Any other general admin duties Key Requirements: • GCSEs (or equivalent) in English and Maths at Grade C/4 or above. • Experience of working in a school office environment. • Experience of administration and Microsoft office. • Experience of working collaboratively as part of a team. OHCAT is an exciting, forward-thinking organisation, and we offer many benefits to attract and keep our staff, contributing towards maintaining and improving wellbeing, and encouraging our required behaviours, achievements, values, and skills. Below is just a selection of the benefits available to our employees: Rewards & Benefits: • Pathways for progression within the trust, ensuring you can grow and thrive in a supportive and inclusive environment • Pension Scheme - you will be enrolled in either the Local Government Pension Scheme (LGPS) or the Teachers' Pension Scheme (TPS), both offering life cover and financial protection for your family • Salary Sacrifice Schemes (Cycle Scheme, Employee Car Lease Scheme and Home Electronics Scheme) • Employee Wellbeing - We support employee wellbeing with access to counselling, mental health support, generous leave, flexible working, and enhanced parental leave including Employee Assistance Programme, MyGym Discounts, Corporate Eyecare Scheme and Free Virtual GP Appointments • Employee Discounts (Blue Light Card, Costco Membership, Discounts for Teachers, and more) • Other (Season Ticket Loan and Employee Referral Scheme) Find out what makes Orchard Hill College and Academy Trust a truly rewarding place to work – visit our ‘Work for Us’ page to learn more about our values, opportunities and the difference our staff make every day. Our Trust: Br