Volunteer Coordinator

Position: Volunteer Coordinator Hours: Full-time (35 hours a week) Contract: Permanent Location: Office-based in London N4 with flexibility to work from home Salary: £26,912 per annum plus excellent benefits Salary Band and Job Family: Band 1, Charity You’ll start at our entry point salary of £26,912 per annum, increasing to £28,594 after 6 months service and satisfactory performance and to £30,276 after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis. About the Role As a Volunteer Coordinator, you will: Plan and manage volunteering opportunities across our income generating activities. Recruit and onboard new volunteers, ensuring an outstanding experience. Create and deliver engaging volunteer campaigns to grow our community. Support and maintain strong relationships with volunteer organisations and local partners. Monitor and improve volunteer engagement and retention to strengthen our impact. About You We’re looking for someone who: Has experience working with and recruiting volunteers. Can build strong relationships with diverse communities. Has excellent organisational and communication skills. Is confident using IT systems, including Microsoft Office and CRM platforms. Is creative, enthusiastic, and passionate about supporting the MS Society’s work. Why Join the MS Society? Be part of a charity that’s making a real difference to people living with MS. Hybrid and flexible working options. A supportive and inclusive workplace culture. Opportunities for professional development and career growth. Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS. Closing date for applications: Wednesday 30 September 2026 Anticipated interview date: w/c5 October 2026 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We’re a Disability Confident Employer and we’re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers’ leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discou