Library Assistant

GLL is currently recruiting a part time Library Assistant to join the team at HMP Bure (8 hours a week with additional relief hours as and when required). As a Library Assistant you will be working in an onsite prison library, giving access to a wide variety of collections and resources including books, computers and reference collections. His Majesty's Prison Bure, more commonly known as HM Prison Bure, and often abbreviated to HMP Bure, is a Category C men's prison for those convicted of a sex offence, located in the parish of Scottow in Norfolk, England. The prison houses around 500 prisoners. Prisoners use our libraries for a number of reasons. We have a vast selection of legal books and papers that our prisoners use to help them understand their sentences as well as the standard books that you’d find in a public library. second language, but whatever the reason, the books are a welcome diversion from prison life. We have a heavy focus on education as many of the prisoners have literacy problems or just want to learn something new such as a second language, but whatever the reason, the books are a welcome diversion from prison life. Due to the unique location of the library, there is far more to this role than expected. As we place an emphasis on education, we’re inspected and regulated by Ofsted, so there will be a lot of administration involved to help us to review and maintain our standards. Although challenging, this is a highly-rewarding role where you’ll get to see the prisoners change and grow from the services and support that you’d provide alongside other departments such as Education and Resettlement. This isn’t a role for the timid, as you’ll need to maintain control and gravitas at all times as well as being vigilant. A can-do attitude is a must, as is common sense, as you’ll do everything from assessing the suitability of the books that the prisoners request, to ensuring that all doors are locked behind you whenever you move about the building as well as some heavy lifting. with a mature demeanour and passion for helping others. What you need: * Experience working within libraries. * Evidence of making a difference to customers * Confident IT skills and knowledge * Excellent numeracy, literacy and communications skills * Administration skills * Experience of using Library Management systems, would be useful * A real focus on customer service. * Passion and personality * Evidence of being organised and efficient * Customer Service Qualification (desirable) * Be a great team player What you’ll do: * Work as part of the team to ensure the smooth operation of the libraries * Provide welcoming and genuine goodbye to all prisoners, providing guidance and support on how to get the optimum results from their visit by truly engaging with prisoners to understand the reason behind their visit * Devise and Create imaginative events * Follow Safeguarding guarding of children and Vulnerable adults policy and procedures * Follow all Normal & Emergency Operating Procedures as well as adhering to relevant polices and manuals * Interact with prisoners through conversations and supporting their needs * Support prisoners with all queries available at the library * Fully participate in and engage in the any training provided. As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. In return, you will get: 8 hours a week permanent role £25,247.64 per annum (based on 36 hours a weeks - Pro rata to hours offered) Industry leading rates of pay banding dependant on relevant qualifications Discounted membership at our leisure centres Discounts across thousands of retailers (GLL Extras) A fantastic pension scheme 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. 20% off Tea and Tonic products Ride to work scheme Free eye tests and discounted glasses The opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and par