Job Description
Join Our Lifesaving Team
Warehouse Operative (Donation Sorter)
Full Job Description: For a full copy or our job description, please email resourcing@theairambulanceservice.org.uk
Location: Rugby
Hours: 37.5 hours
If you would like to see a copy of our full benefits summary, please contact the team on the email address above.
We’re on the lookout for a Warehouse Operative (Donation Sorter) to support the brand new Hub opening soon to support our retail operations.
If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!
What We Offer:
• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Visit our website - www.theairambulanceservice.org.uk
What You’ll Be Doing:
• Load and unload stock donations, ensuring goods are handled carefully and stored in the correct locations
• Identify and report damaged, missing, or unsuitable items in line with charity procedures.
• Assist with the organisation and safe movement of stock within the warehouse.
• Adhere to systems for processing incoming goods and preparing stock for sale or onward distribution.
• Check, weigh, and log stock data to ensure accurate recording for invoicing and reporting.
• Maintain a clean, safe, and efficient warehouse environment, using initiative and teamwork to support flow.
• Work proactively with the Warehouse and Workflow Team Leader to meet daily/weekly objectives
• Provide occasional cross-support to other departments, including retail, when requested.
• Ensure all manual handling activities are completed safely and in line with company policies.
• Assist with waste management and recycling processes, maximising the value of donated items wherever possible.
• Contribute ideas for improving warehouse efficiency, stock flow, and working practices.
What We’re Looking For:
Essential
• Comfortable with regular manual handling of heavy and bulky items
• Ability to prioritise and manage workload in a fast-paced environment
• Experience completing, stock sheets, or basic admin tasks
• Strong team player, clear communicator, and self-motivated contributor
• Conscientious and reliable, with good attention to detail
Desirable
• Prior experience working with donations, second-hand goods, or in a charity environment
• Experience supporting volunteers or working in a team with varied abilities
• Ability to identify items of high value or suitability for online resale
What’s In It For You:
At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.
Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.
The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.
Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete rel
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