Job Description
Estate Agent Office Administrator - Student & Residential Lettings Hours: Monday to Friday, 9:00am - 5:00pm Pay: 12.71 - 13.00 per hour Location : Gloucester Contract: Temporary to Permanent Pay increase upon successful completion of the temporary-to-permanent period Are you organised, approachable and proactive, and looking for a varied role where no two days are quite the same? Due to an exciting increase in our property portfolio across both student accommodation and residential lettings , we are looking for an enthusiastic Office Administrator to join a busy and growing estate and lettings team. This is much more than a traditional administration position. You'll be involved throughout the lettings journey - from advertising properties and arranging viewings to supporting new tenants with their move-in and ensuring all the necessary paperwork, council and utility arrangements are completed. You'll communicate with a wide range of people every day, including students, private tenants, landlords, social housing contacts, local councils, contractors and utility providers , making this an interesting and people-focused role. The Role Working at the heart of the lettings office, you'll help ensure the property portfolio is efficiently managed and prospective and existing tenants receive a professional and friendly service. Your responsibilities will include: Creating, uploading and managing property advertisements on OpenRent and other relevant platforms Ensuring property listings are accurate, attractive and kept up to date Responding to enquiries from prospective tenants and providing information about available properties Managing and coordinating the property viewing diary, ensuring appointments are organised efficiently for Louisa Booking, confirming and rearranging property viewings with prospective tenants Following up on enquiries and helping move prospective tenants through the lettings process Preparing tenanc