Job Description
If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!
Please note: this role is expected to be offered at the starting salary within the band.
At ACT, our behaviour framework shapes everything we do. We are looking for a Health & Social Care Assessor who demonstrates genuine respect for every learner, communicates with openness and integrity, and brings creativity to engage learners who may have faced barriers to education. You will be motivated to inspire and empower learners to progress, while maintaining clarity in your planning, decision-making and communication. If you are resilient, adaptable and committed to making a meaningful difference through high-quality, inclusive delivery, we would love to hear from you.
The Health & Social Care Assessor will facilitate high-quality training, assessment and workshops to support learners to achieve their Health & Social Care Apprenticeship qualifications, including wider framework requirements such as Essential Skills Wales.
The role requires a learner-centred approach, working closely with learners and employers to provide meaningful workplace learning and support learners to develop the knowledge, skills and confidence required for their role. The post holder will deliver tailored learning up to Level 5 through workplace visits and virtual sessions, develop and review Individual Learning Plans (ILPs), monitor progress and provide appropriate support throughout the learner journey.
At ACT, our Behaviour Framework shapes everything we do. We are looking for a Health & Social Care Assessor who demonstrates Respect for every learner and employer, communicates with Openness & Honesty, and brings Innovation & Creativity to the delivery of learning. You will use Motivation & Empowerment to support learners to take ownership of their development and achieve their goals, while maintaining Clarity in your planning, communication, record keeping and decision-making.
This is a field-based role covering Powys, requiring regular travel to learners and employers. The post holder will be expected to organise their workload effectively, manage a personal caseload and diary, meet required timescales and maintain high standards of delivery, quality and compliance.
What you will do:
You’ll work directly with learners in their workplaces, online and in training sessions, supporting them through their apprenticeship journey from start to achievement.
You will:
- Deliver engaging training, coaching and assessment up to Level 5
- Support learners to build confidence, skills and professional behaviours
- Plan and review Individual Learning Plans to track progress and success
- Provide clear, constructive feedback to keep learners motivated
- Build strong relationships with both learners and employers
- Manage your own caseload, diary and learner documentation
- Ensure all assessment and learning activity is accurately recorded and compliant
- Use digital tools and systems to enhance learning and track progress
- Work closely with colleagues to maintain quality and consistency
This is a field-based role across South Wales, meaning you’ll regularly visit learners in their workplace and bring learning to life in real-world settings.
ACT is committed to promoting the Welsh language for both staff and learners, and whilst it is not considered essential criteria, the ability to speak Welsh is desirable for this role.
Why join ACT?
At ACT, people are at the heart of everything we do. As Wales’s largest training provider, we’re passionate about making a real difference through high-quality learning — and we’re just as committed to supporting our staff to grow, develop and succeed.
We’re proud to be an Investors in People Platinum organisation, accredited for over 25 years, and recognised in the Best Companies 2025 awards as one of the UK’s top employers — ranked 26th Best Large Company to Work For and 5th in Wales.
When you join ACT, you’ll benefit from:
- Generous annual leave (plus bank holidays)
- Annual salary reviews and progression opportunities
- Flexible and hybrid working options (where applicable)
- Healthcare cash plan and access to counselling services
- Pension scheme and life insurance
- Ongoing professional development, i
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