Job Description
Every Step Recruitment is currently recruiting for a Customer Support Executive to join a successful business based in Watford. This is an excellent opportunity for an experienced customer support professional with a background in a customer-focused office environment, looking for a varied role within a friendly and supportive team.The successful candidate will be responsible for delivering a high standard of customer service, supporting day-to-day business operations and ensuring enquiries are handled efficiently and professionally. Your day-to-day responsibilities will include: Responding to customer enquiries via telephone and email Building positive relationships with customers and colleagues Resolving issues and providing effective solutions Processing and updating information on internal systems Supporting a variety of administrative and operational tasks Working collaboratively with different departments across the business Ensuring records are maintained accurately and efficiently Skills and attributes required: Previous experience within a customer-focused office environment Excellent communication skills, both written and verbal Experience handling customer enquiries via telephone and email Strong organisational skills and attention to detail Confidence using multiple systems and maintaining accurate records The ability to prioritise workload and work effectively within a busy environment A professional, proactive and customer-focused approach This is an excellent opportunity for somebody looking to further develop their career within a customer-focused office environment. If this sounds like the role for you, we'd love to hear from you.