Job Description
Job Title: Administration Officer Location: Wrexham, LlL12 7BP Flexibility may be needed to work at other local office locations for ad hoc support (including possible travel to Mold and Welshpool) Pay Rate: £12.86 for the first 12 weeks, rising to £13.25 afterwards Working Hours: Mon-Fri, 9am to 5pm ,37 hours per week Working Pattern: Fully Office Based Assignment length: until 15/03/2027 with possible extension Clearance: Basic DBS to be processed by Brook Street If you're organised, calm under pressure, and genuinely care about delivering a "right first time" service, this is a brilliant opportunity to support the smooth running of the Courts and Tribunals in Wrexham. Join Our Client and make a meaningful difference to how cases progress every day. What you'll be doing: * Preparing papers and files for court, tribunals, hearings and meetings * Producing court/tribunal documents, drafting standard letters and correspondence, and maintaining minutes/notes * Creating and updating records on an in-house computer system, including data input * Booking and organising meeting rooms, training support, and preparing agendas, joining instructions and handouts * Clerking hearings by ensuring papers/materials are up to date and assisting with listing and rota support * Handling face-to-face, written and telephone enquiries with helpful, polite customer service * Contacting relevant parties, scheduling and serving documents, and executing appropriate administrative actions * Processing casework tasks, preparing standard documentation and supporting accurate results/orders What you'll bring: * Excellent customer service and communication skills, with confidence when speaking with the public and professional stakeholders * Strong attention to detail, including accuracy when checking and verifying documents, records and returns * A proactive, team-focused approach-comfortable working to workload targets for throughput and accuracy * Willingness to follow comprehensive guidelines and contribute to continuous improvement within set processes Ready to bring structure, clarity and great customer service to an important public-facing role? Apply now through Brook Street and take the next step with Our Client in Wrexham. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.