Property Inspections Clerk

Property Inspections Clerk - Residential Lettings - Upminster Role Overview We are seeking a detail-oriented and proactive Property Inspections Clerk to join a busy Residential Lettings team based in Upminster. This is a field-based role, with the majority of the working day spent visiting residential properties to carry out inspections, assess condition, and produce detailed reports for landlords and internal teams. The role plays a key part in ensuring properties are maintained to a high standard throughout the tenancy lifecycle, supporting both landlords and tenants to resolve issues efficiently and fairly. Key Responsibilities Conduct pre-tenancy inspections and compile detailed condition reports using bespoke software on a tablet device Carry out mid-tenancy inspections to assess property condition and produce structured reports for landlords Identify and document maintenance or property condition issues and liaise with internal Property Managers where required Discuss maintenance concerns directly with tenants during visits and agree appropriate improvement actions where necessary Conduct end-of-tenancy (check-out) inspections and produce comprehensive condition reports Assess and document property condition against fair wear and tear guidelines Mediate between landlords and tenants regarding deposit-related disputes Support negotiation of fair settlement amounts relating to property condition issues Prepare and submit case documentation to independent adjudicators where agreement cannot be reached Ensure all reports, evidence, and communications are accurately recorded and submitted within deadlines Candidate Profile We are looking for a confident, organised, and detail-focused individual who is comfortable working independently in a field-based role. Essential Skills & Attributes Strong attention to detail and accuracy when inspecting and reporting on property condition Excellent orga