Hire Desk Controller

Hire Desk Controller Reading (Office Based) £35,000 - £40,000 + Excellent Pension + Career Progression Are you a Hire Desk Controller looking to join a global business where you can develop your career and take on greater responsibility? Do you want to work within a well-established team where you can build strong customer relationships and play a key role in the smooth running of branch operations? This is an excellent opportunity to join a growing division of a global construction and engineering group, supporting customers across the hire and sales operation. The company is a major global organisation operating across the construction and engineering industries, with a strong reputation, excellent staff retention and continued growth through acquisitions. In this role, you will manage hire and sales enquiries, process orders, liaise with customers and other branches, and coordinate equipment, deliveries and collections. With that, the ideal candidate will have experience within hire, sales or customer service, ideally within construction or engineering, with confident telephone skills and strong organisational ability. This is a fantastic opportunity to join a secure and constantly evolving business, with training provided and progression available into roles such as Branch Manager or Sales Representative. The Role: Managing hire and sales enquiries Processing orders, quotations and hire contracts Liaising with customers, sites and other branches Coordinating equipment, deliveries and collections Supporting stocktakes and maintaining accurate records Managing branch paperwork and purchase orders Supporting credit control and compliance Maintaining strong customer relationships Supporting the wider branch team The Person: Experience within hire, sales or customer service Construction or engineering experience Confident telephone and communication skills Proficient in Microsoft Office, particularly Exce